Privacy Policy

Who are we?

Our website address is:

The purpose of this site is to present the services that OneSolutions can offer.

OneSolutions Route de Pra de Plan 18, CH-1618 Châtel-St-Denis

Use of personal data collected

We collect the following personal data:

  • E-mail adress
  • First name
  • Last name
  • Company name
  • Telephone

Under no circumstances will the data collected on the site be transferred or sold to third parties. No e-mail address will be passed on to third parties, including our partners, except with the written consent of the interested parties. The data collected through the newsletter is intended for the exclusive use of the manager of


When you leave a comment on our website, the data entered in the comment form, as well as your IP address and the user agent of your browser are collected to help us detect unwanted comments.

An anonymized channel created from your email address (also called a hash) can be sent to the Gravatar service to check if you are using the service. The Gravatar service confidentiality clauses are available here: After validation of your comment, your profile picture will be publicly visible next to your comment.


If you are a registered user and upload images to the website, we recommend that you avoid uploading images that contain EXIF ​​GPS coordinate data. Visitors to your website can download and extract location data from these images.

Contact Forms

When you contact us through one of our contact forms, you share with us your email address, first and last name and more. These will be used only to respond to your request, in connection with questions related to customer service.


If you leave a comment on our site, you will be offered to save your name, email address and website in cookies. This is only for your convenience so that you do not have to enter this information if you post another comment later. These cookies expire after one year.

If you have an account and you log into this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be automatically deleted when you close your browser.

When you log in, we will set up a number of cookies to save your login information and screen preferences. The lifespan of a login cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your connection cookie will be kept for two weeks. If you log out of your account, the connection cookie will be deleted.

By modifying or publishing an article, an additional cookie will be saved in your browser. This cookie does not include any personal data. It simply indicates the ID of the item you just edited. It expires after a day.

Onesolutions uses cookies to improve your browsing in order to track site traffic (via Google Analytics and SalesForces services).

You have the option of deactivating cookies by going to your browser options. Click on the link corresponding to your browser to find out how:

Content embedded from other sites

Articles on this site may include embedded content (eg videos, images, articles, etc.). Content embedded from other sites behaves the same as if the visitor were to that other site.

These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded content if you have a connected account on their website.

Statistics and audience measurements

We may use Google Analytics to measure the audience of our site.

Google Analytics Privacy Policy.

We may also use Pardot to measure the audience for our site.

Pardot tracking script:

A Pardot tracking script is added to our website that tracks visitors’ IP addresses to identify page views and time spent on that page. The data tracked is IP address only, unless you proactively identify yourself through a Pardot contact form in which explicit consent must be actively checked. It is only when consent has been given and personal data has been provided to you that we will see your email address and other personal information provided by you. This information is stored through the third-party provider Pardot. The purpose of our use of Pardot tracking is to be able to provide visitors with information that is particularly relevant to them, in cases where they have given their consent to such use. You can find more information at:

Use and transmission of your personal data

Duration of storage of your data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows subsequent comments to be recognized and approved automatically instead of leaving them in the moderation queue.

For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can see, edit, or delete their personal information at any time (except their username (ice). Site managers can also view and edit this information.

In accordance with the GDPR (General Data Protection Regulation), your data will not be kept for more than one year after the last use of your data.

The rights you have over your data

If you have an account or if you have left comments on the site, you can request to receive a file containing all the personal data that we hold about you, including those that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security reasons.

You can request the deletion of your personal data by sending an e-mail to the following address:

Transmission of your personal data

Visitor comments can be verified using an automated spam detection service.

Contact information

If you have a question or suggestion, you can contact us at the following address:

Additional Information

How we protect your data

Your data is protected by the following measures:

  • SSL certificate
  • Complex password
  • Data protection training for employees

Copyright relating to the information contained in this website

Copyright applies to all documents and information made available on this website. It is forbidden to use the information made available without prior written permission.

The reproduction or distribution of documents and information without Onesolutions’ knowledge and without its authorization is prohibited.